Vaga Senior Store Manager Ixopo Para Rio Grande Do Norte

Pedros Chicken está com vaga(s) de emprego para Vaga Senior Store Manager Ixopo Para Rio Grande Do Norte em Rio Grande do Norte

Cargo:

Senior Store Manager Ixopo – Rio Grande do Norte

RESPONSIBILITIES AND DUTIES:

1. Overseeing overall operation of the restaurant/take-away
2. Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
3. Overseeing and managing stock control, purchasing, and orders
4. Dealing with customer complaints and maintaining customer service levels of the restaurant/take-away
5. Maximising profitability and meeting sales and GP% targets, including motivating staff to do so
6. Managing staff including discipline and work rosters
7. Working within a team and driving the restaurant/take-away forward
8. Ensuring compliance with health and safety regulations
9. Ensuring daily opening and closing procedures are conducted at the store
10. Implementing marketing activities to ensure that promotion and incentive programmes are introduced at the store
11. Managing customer service relations, handling complaints, and ensuring they are addressed within the required time frame
12. Ensuring training programmes are in place for staff development and conducting regular structured staff meetings at the store
13. Leading recruitment and selection, training, and monitoring the performance of the team in the store to increase productivity and profitability
14. Conducting performance evaluations of staff

REQUIREMENTS:

1. Restaurant and Fast-Food Service experience. Minimum 3 years related experience required
2. GAAP experience and knowledge - Advantageous
3. Management skills
4. Organizational skills
5. Customer service and good verbal communication skills
6. Problem-solving skills

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